Health and Safety Policy Statement

Front cover image representing workplace safety policy This Health and Safety policy outlines our commitment to creating and maintaining a safe and healthy environment for everyone connected with our operations. The purpose of this health and safety statement is to set out clear responsibilities, the scope of safety management, and the approach we take to risk control. It reflects our belief that every incident is preventable and that active management of hazards is essential to protect workers, visitors and contractors.

Scope and Objectives of the Safety Policy

The Health & Safety policy applies across all activities and sites where our organization operates, covering routine work and non-routine tasks, including maintenance, inspections and third-party activities. Our objectives include reducing incidents, ensuring compliance with general safety standards, promoting an open safety culture, and continually improving our health and safety performance through measurable targets and reviews.

Illustration of core health and safety principles

Core Principles and Commitments

We commit to providing safe plant, equipment and systems of work, ensuring safe handling and storage of materials, and giving clear information, instruction and supervision to all employees. The occupational health and safety commitments include hazard identification, risk assessment and the introduction of practical controls that follow the hierarchy of risk control. We will consult and involve employees in matters affecting health and safety and support a no-blame approach to reporting hazards.

Responsibilities are defined to ensure accountability at every level. Senior management will provide leadership and resources to implement the workplace safety policy, while managers and supervisors are responsible for day-to-day enforcement of safe systems of work. Employees and contractors must follow instructions, use provided safety equipment, and report hazards immediately. Clear lines of responsibility foster a proactive safety culture and make the safety management policy effective.

Photo showing staff training for safety competence Training and competence are central to the effectiveness of this health and safety plan. We will provide appropriate induction, task-specific training and refresher sessions to maintain skills and awareness. Training will cover emergency procedures, manual handling, use of personal protective equipment (PPE), and safe operation of tools and machinery. Managers will verify competence before assigning tasks and will record training to ensure traceability.

Risk management is embedded in all planning and operational activities. We carry out systematic risk assessments before commencing work, and controls are implemented in line with the risk ranking. Controls may include engineering measures, administrative controls, substitution, and personal protective equipment as a last resort. The safety management policy requires regular review of controls to ensure they remain effective and are updated following incidents or changes to work processes.

Incident reporting, investigation and corrective action are fundamental to our approach. All accidents, near misses and unsafe conditions must be reported promptly and investigated to identify root causes. Findings will be used to implement corrective and preventive measures and shared as lessons learned across the organization. A clear incident management process ensures transparency and continuous improvement.

Graphic of monitoring and audit processes for safety Monitoring, audit and performance measurement support the continuous improvement cycle. We will undertake routine inspections, internal audits and performance reviews against set safety indicators. Targets and key performance indicators (KPIs) will be used to assess compliance and effectiveness, and audit results will inform management review meetings. This approach ensures that the occupational health and safety framework remains robust, responsive and aligned with practical workplace needs.

Image symbolizing communication and wellbeing in safety policy Communication and employee involvement underpin the success of the safety policy. We encourage open channels for hazard reporting, suggestions and participation in safety committees. Regular briefings, toolbox talks and visible leadership demonstrate commitment and keep safety matters at the forefront. In addition, we emphasize the importance of well-being and mental health as integral parts of our environmental health & safety objectives. In summary, this safety and health policy is a living document: it will be reviewed periodically, amended as necessary, and supported by clear management action to ensure that safety is integral to how we work every day. Our collective aim is zero harm, achieved through shared responsibility, competent supervision, and continuous learning.

Battersea Cleaners

A comprehensive Health and Safety policy outlining scope, responsibilities, risk management, training, incident reporting, monitoring and employee involvement to achieve zero harm.

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What Our Customers Say

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4.9 (10)

Efficient, professional, and dependable. The cleaner was on time and produced outstanding results. Very pleased!

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A

We were very pleased with Battersea Cleaner's end of tenancy clean. Everything was perfect, the cost was reasonable, and it made the move so much less daunting. Will use again.

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J

No surprises, just the usual top-notch service from Battersea Home Cleaners.

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J

Your team of cleaners did wonders for my home. The hallway, living room, and stairs are immaculate, and the carpet looks completely refreshed.

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C

Wonderful experience! The team from Battersea Home Cleaners was courteous, professional, and our carpets have never looked better.

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B

We organized a deep cleaning before putting our property on the market and couldn't be more satisfied. The cleaner worked relentlessly for hours.

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J

Loved my experience with Carpet Cleaners Battersea! Punctual, polite team left my home super clean and tidy. They were proactive about things I never considered. Prices are quite reasonable for the quality provided.

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B

I was thoroughly impressed by the cleaner, who managed to deep clean and steam clean the carpets in my one-bedroom flat within three hours. They were punctual and meticulous from start to finish.

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S

The cleaner was both punctual and thorough, handling the general cleaning, deep cleaning, and carpet steam cleaning of my one-bedroom flat with precision in only three hours.

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K

Very impressed with Battersea Home Cleaners. I'd let my home get quite messy, but their cleaner did an exceptional job. Now, my surroundings are neat and fresh, and I feel so much better.

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